IT Support — New Ticket

Tell us what's going on and we'll come help. Fields marked with * are required.

Who's reporting?
Where are you?
What's the problem?
Minimum 10 characters.
How bad is it?
Device details
Network (if relevant)
How do I find my MAC address?

Windows: ipconfig /all — look for "Physical Address".

macOS: System Settings → Wi-Fi → Details → Hardware Address (or ifconfig en0 | grep ether).

iOS: Settings → Wi-Fi → tap the (i) next to your network → Wi-Fi Address.

Android: Settings → About phone → Status → Wi-Fi MAC address.

What have you already tried?