IT Support β€” New Ticket

Tell us what's going on and we'll come help. Fields marked with * are required.

Who's reporting?
Where are you?
What's the problem?
Minimum 10 characters.
How bad is it?
Device details
Network (if relevant)
How do I find my MAC address?

Windows: ipconfig /all β€” look for "Physical Address".

macOS: System Settings β†’ Wi-Fi β†’ Details β†’ Hardware Address (or ifconfig en0 | grep ether).

iOS: Settings β†’ Wi-Fi β†’ tap the (i) next to your network β†’ Wi-Fi Address.

Android: Settings β†’ About phone β†’ Status β†’ Wi-Fi MAC address.

What have you already tried?